Andre Heavenly Home Care Agency SMS Privacy Policy

Information Collection: Andre Heavenly Home Care Agency collects and stores the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

Use of Information: Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties.

Data Security: We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.

Terms of Service for SMS Communications and Consent

By providing your phone number to Andre Heavenly Home Care Agency, you agree and acknowledge that Andre Heavenly Home Care Agency may send account notifications, customer care, and marketing text messages to your wireless phone number for updates related to customer care, account notifications, and marketing services. 

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If you have consented to receive account notifications, customer care, or marketing text messages from Andre Heavenly Home Care Agency, you may receive messages related to our home care services.

SMS Consent Communication: Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications: If consent has been given to receive text messages from Andre Heavenly Homecare Agency, messages may be received related to the following (provide specific examples):

We reach out to clients with account notifications regarding upcoming care visits, schedule changes, and important account updates.

As part of our commitment to customer care, we assist clients with appointment scheduling, care coordination, and respond to questions about their home care services.

As part of our marketing outreach, we share information about available services, wellness tips, and programs that may benefit our clients’ health and wellbeing.

Message Frequency: Message frequency may vary depending on the type of communication. For example, up to 3 SMS messages per week may be received related to Customer care, Account notifications, and marketing.

Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method: Opt-in to receive SMS messages from Andre Heavenly Homecare Agency can be done in the following ways:

By submitting an online form

Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (https://aheavenlyhomecare.com/contact/)

Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Standard Messaging Disclosures: Message and data rates may apply. Opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our (https://aheavenlyhomecare.com/privacy-policy-2/) and Terms and Conditions pages. Message frequency may vary.